Effective Date: 26th September 2024
1. Introduction
Fight With Insight NPC (“we”, “us”, or “our”) operates the website Fight With Insight and offers online courses for Child and Youth Care and Development Professionals. We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and share your personal data.
2. Data Controller
Fight With Insight NPC
Address: Gate 13, Joubert Street, Braamfontein
Email: [email protected]
3. Data Collection
We collect personal data when you:
- Register for an account
- Purchase courses
- Subscribe to our newsletter
- Communicate with us via email or contact forms
- Browse our website (via cookies)
Types of data we collect:
- Personal identification information: Name, email address, phone number, and billing address
- Payment information: Credit card or payment details processed by third-party providers
- Technical data: IP address, browser type, and usage data via cookies and tracking technology
4. Data Usage
We use your personal data to:
- Provide and manage your access to our courses
- Process transactions and send confirmations
- Send you updates, newsletters, or promotional material (only if you have opted in)
- Improve website functionality and user experience
- Comply with legal obligations
5. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent: When you opt-in to receive marketing communications
- Contract: To fulfill purchases and provide services
- Legitimate interests: To improve our services and protect our business
- Legal obligation: To comply with applicable laws and regulations
6. Data Sharing
We will not share your personal data with third parties except:
- With service providers (payment processors, email providers, web hosting) who assist in delivering our services
- When required by law (such as responding to legal requests or protecting our rights)
- If Fight With Insight NPC is involved in a merger or acquisition, where personal data may be transferred
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Transaction data: retained for 7 years for tax and legal obligations
- User accounts: until you request account deletion
- Marketing communications: until you opt-out
8. Security
We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration.
9. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Limit the processing of your data
- Data portability: Request your data in a structured, commonly used format
- Object: Object to the processing of your data for direct marketing
To exercise these rights, contact us at [email protected].
10. Cookies
Our website uses cookies to enhance user experience, track visitor behavior, and analyze traffic. You may set your browser to refuse cookies, but this may affect website functionality. Please refer to our Cookie Policy for more information.
11. Data Transfers Outside the EU
If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or reliance on Privacy Shield-compliant providers.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of significant changes via email or a website notice.
13. Contact Information
For questions, concerns, or to exercise your rights regarding your personal data, contact us:
Email: [email protected]
Address: Gate 13, Joubert Street, Braamfontein